How Can Generative AI Enhance the State and Local Government Experience?

Alongside many organizations, state and local governments are exploring Generative AI (GenAI) opportunities to improve efficiency, empower employees, and ultimately deliver exceptional services to citizens.

The Texas state government has launched Sentinel, a comprehensive school safety system that aims to enhance the security of students, faculty, and staff in school buildings across the state.

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The city of Houston, Texas is hoping to hire a new digital broadband coordinator to help manage the development, implementation, and coordination of broadband initiatives and projects aimed at improving residential internet connectivity and affordability to close Houston’s digital divide.

Texas Gov. Greg Abbott has signed legislation establishing the Artificial Intelligence Advisory Council, which will study and monitor artificial intelligence (AI) technology developed, employed, or procured by Texas state agencies.

The City of Austin, Texas has opened a new grant program aimed at promoting digital equity. The Grant for Technologies Opportunities Program (GTOPs) Mini grant pathway was created to support smaller nonprofits working on a short-term digital inclusion project.

Every government entity these days seems to want to improve its overall relationship with its customers; a far different position than two or three decades ago when governments at all levels didn’t know their customers, and frankly, didn’t want to bother to find out.

The Treasury Department on Jan. 26 announced the approval of broadband projects totaling $793.7 million in four additional states under the American Rescue Plan’s Capital Projects Fund (CPF): Alabama, Kentucky, Nevada, and Texas.

Texas Comptroller Glenn Hegar has released the Texas Broadband Development Map, which uses data collected from internet service providers (ISPs) to highlight both the availability of various types of high-speed internet access, as well as areas eligible for additional broadband funding across the state.

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