While state and local government agencies were working to deploy digital services and improve the delivery of constituent services before the pandemic, the urgency accelerated by ten-fold over the past two years as citizens in every state and jurisdiction needed government services delivered quickly and remotely. They needed and expected a holistic, digital experience with the same easy access, responsiveness, and transparency that they have in other aspects of their lives.

Officials with the National Association of State Chief Information Officers (NASCIO) and CompTIA Public Technology Institute hosted their 11th annual State and Local 2022 Tech Forecast on Jan. 27 with a focus on hot-button digital government service issues including user centric design, improved customer experience, security, automation, and citizen identity management.

In what has become an annual exercise, the National Association of State Chief Information Officers (NASCIO) last week released its targeted Federal advocacy priorities for this year, highlighted again by its call for cybersecurity regulation harmonization.

Modernization

The National Association of State Chief Information Officers (NASCIO) released a new primer on states using low-code and no-code software. The primer, titled the Need for Speed: Why State CIOs are Turning to Low-Code and No-Code Software Development, is based on extensive interviews with state CIOs and NASCIO private sector members. In the primer, NASCIO outlines a handful of use cases, the upsides, the downsides, and strategies for success in using low-code and no-code software.

In just a few short weeks, the crème de la crème of state IT dominions will gather for their first in-person event in 24 months. The National Association of State Chief Information Officers (NASCIO) will convene their annual conference October 10-13 in Seattle. In addition to the 50 or so state CIOs, another 100 senior state and local government IT officials, and several hundred members of the state IT vendor community will join the gathering for lofty rhetoric; best practices recapitulation; diversity, equity, and inclusion (DEI) sessions; and a major opportunity for networking.

Modernization

Business Relationship Management (BRM) – defined as a belief and practice that positive relationships drive tangible value in organizations – is becoming a hotter topic at the National Association of State CIOs (NASCIO) as states use the practice to weave throughout government the IT authorities and relationships that make for more efficient use and administration of technology resources.

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