Illinois Governor JB Pritzker signed Senate Bill 2459 (SB 2459) into law, allowing electronic signatures at the Department of Transportation (DOT), the Illinois State Toll Highway Authority (ISTHA), and the Capital Development Board (CDB).

The New Orleans Parish Communications District (OPCD) partnered with Citibot to launch an artificial intelligence (AI) powered 311 chatbot – dubbed “Jazz” – to streamline information sharing and improve customer service, the City of New Orleans said on June 15.

Valentine’s Day is just around the corner. If any state IT pros are still looking for a Valentine, they should look no further than digital innovation.